Privacy Policy

This Privacy Policy explains exactly what information Radiant Optimizer collects when you visit radiantoptimizer.com, how we use it, who we share it with, and what rights you have. We believe in full transparency — nothing is hidden and nothing is sold.

On pages with optional analytics, the following visit information is recorded only after you allow analytics. Account, purchase and security records are handled separately when you use those services.

Download links also use a server redirect that counts requests by day. This aggregate counter does not store your IP address, account, license key or hardware ID. Repeated requests may count more than once. Hosting providers and GitHub process the download request under their own policies.

Network & Location

Data Point	Example	Purpose
IP Address	203.0.113.42	Security, fraud detection, geo analytics
Country	United States	Audience geography
State / Region	California	Regional insights
City	Los Angeles	Localization planning
ISP / Organization	Comcast Cable	Network analysis, bot detection
VPN / Proxy Detection	Yes / No	Fraud prevention
Timezone	America/Los_Angeles	Peak traffic analysis

Device & System

Data Point	Example	Purpose
Device Type	Desktop / Mobile / Tablet	Responsive design optimization
Browser Name & Version	Chrome 125	Compatibility testing
Operating System	Windows 10/11	Platform targeting
Screen Resolution	1920x1080	Layout optimization
Language Preference	en-US	Translation planning
Connection Type	4G / WiFi / Ethernet	Performance analysis

Behavior & Engagement

Data Point	Example	Purpose
Pages Visited	Home → Pricing → Sign Up	Conversion funnel analysis
Referrer URL	google.com/search?...	Traffic source attribution
Source / Medium	Google / organic	Marketing effectiveness
UTM Parameters	Campaign, source, medium	Campaign tracking
Scroll Depth	0–100%	Content engagement
Time on Page	Seconds	Content quality signals
Session Duration	Total minutes	Visitor interest level
Entry & Exit Pages	First / last page	User journey analysis
Button Clicks	Buy, Sign Up clicks	Conversion tracking
Hour & Day of Visit	Tue 14:00 UTC	Peak traffic scheduling

Account Data (Registered Users Only)

Data Point	Example	Purpose
Username	ProGamer99	Account identification
Email Address	[email protected]	Order communication & support
License Keys	RDNT-XXXX-XXXX	Product access management
Purchase History	Date, amount	Order fulfillment
HWID Binding	(hardware hash)	License enforcement
Login History	IP, time, location per login	Account security & fraud prevention

• Browser APIs — Your browser automatically sends user agent, language, screen dimensions, and referring URL on every page load.
• IP Geolocation — We use ipapi.co to convert your IP address into approximate location (country, state, city, ISP). Your IP is transmitted to ipapi.co's servers. ipapi.co Privacy
• Local & Session Storage — Random identifiers are stored in your browser: a visitor ID (persistent) and a session ID (temporary). These are pseudonymous, not anonymous: recorded activity may be linked to your account when you sign in.
• Google Firebase — All collected data is stored in Firebase Firestore. Firebase Privacy
• Click Event Listeners — We track clicks on Buy, Download, Sign Up, and Login buttons to understand conversion paths.
• Page Unload Events — When you leave a page, we record final scroll depth and time spent. One-time event — no persistent background tracking.

• We do not sell your data. To anyone. Ever.
• We do not use tracking for advertising. No Facebook Pixel, no Google Ads tracking, no ad networks.
• We do not build shadow profiles. We never combine your browsing data with external sources.
• We do not track you across other websites. Our analytics are first-party only — radiantoptimizer.com activity only.
• We do not fingerprint your device for cross-site tracking. Visitor IDs are random strings, not computed fingerprints.
• We do not store passwords. Authentication is handled entirely by Firebase Auth.
• We do not collect or store payment information. Payments are processed by Stripe — we never see your card number.

• Security & Fraud Prevention — IPs, login history, VPN detection, and device info identify unauthorized access, account sharing, payment fraud, and bot traffic.
• Product Improvement — Page visits, time on site, and drop-off points help us improve our website and documentation.
• Business Analytics — Geographic and traffic source data inform pricing, localization, and marketing decisions.
• Customer Support — Purchase history, license keys, and login records enable us to assist you effectively.
• Legal Compliance — We retain records as required by applicable law.

Analytics records (page views, sessions, device and approximate location information) and login history do not currently have automatic expiry. They can remain stored until manually removed. The previous statement that these records were automatically deleted after 90 days was inaccurate.

Account, license and purchase records support your account, purchases and license recovery. Deletion requests are reviewed individually, including any records that need to be retained for legal obligations or resolving a transaction.

We are reviewing the retention schedule and cleanup process. This notice does not mean that automatic deletion is already operating.

You may request deletion of your data through a Discord support ticket — see Section 11.

Service	What It Does	Data Shared
Google Firebase	Cloud database & hosting	All collected data (stored in Firestore)
ipapi.co	IP-to-location lookup	Your IP address (to get country, city, ISP)
Stripe	Payment processing	Payment details (we never see your card)
Chart.js	Chart rendering (admin panel)	None — runs entirely in your browser

Depending on your jurisdiction, you may have the right to access, delete, correct, or opt out of data collection.

You can also opt out manually by running this in your browser's console (F12):

localStorage.setItem('ro_exclude_tracking', 'true')

• Website and licensing connections use HTTPS.
• Firebase Firestore is encrypted at rest and in transit.
• Access to the administrator dashboard and its protected data requires the authorized administrator account and an authenticator code. The server and database enforce this requirement.
• Authentication uses Firebase Auth with industry-standard security.
• We never store raw passwords — authentication uses secure token exchange.

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

We may update this Privacy Policy from time to time. Material changes will be noted on this page with an updated date. Optional analytics still requires your choice through the analytics preferences.

For security reports, privacy inquiries, data access requests, or deletion requests, join our Discord and open a support ticket:

• Discord: discord.gg/nFzZRjDHGF — open a support ticket

Please use a ticket rather than a public channel for account or security details. Do not send passwords, authenticator codes or full payment-card details. We may need to verify account ownership before providing or deleting account data.